See if there is a configuration option or firmware update that will allow you to run the newer SMB versions. What makes this fun the computers are mostly German and PowerShell has different name for the command, I think. On the device that won't log in, use this powershell command (run powershell as administrator) to determine if smb1 is enabled: I told him to do this and report back to me. Another user has reported the same issue, but I´m not sure its the same problem since I haven´t checked that computer out yet.Ĭheck the version of SMB running on the Windows 10 computer (Control Panel - Add/Remove Programs - Windows Features), you may need to enable SMB 1.0 Thank you everyone for the replies! What makes the problem more difficult - the user having this problem is working remote, so my access to his machine is pretty limited. I would recommend you to focus on that particular PC as the root cause of the problem. Since its only one user among others that are also using Windows 10, I don't think that problem is SMB1 related. So don't believe that your client side reports you the full picture. I didn't finish analyzing Windows firewall and other aspects at client device. I'm currently analyzing a similar issue on my site where the NAS reports user for network share successfully accepted and authenticated while the client side reports the opposite. You may look if the credentials went through to the NAS and got confirmed and accepted on the NAS. I guess it a configuration and permissions issue probably at the client side. Have a look into the events and logs on NAS side and on client side. the situation of that user on that device. You may try to further analyze your situation resp. NetDoge wrote:or how could I tackle this issue? It does understand not only web URLs but also file URLs in various notations. Or you could use Windows Internet Explorer. You could try the Windows console with the net command for mapping network drives. NetDoge wrote:A solution in my mind is to use an alternative client to access the file server, but couldn`t find one.
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